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Glovo
Operations Analyst
Kampala, Uganda
Closing: May 22, 2024
6 days remainingPublished: May 9, 2024 (8 days ago)
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Job Summary
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Requirements
- 3+ years experience with a passion about analytics: you enjoy deep diving into problems to find the root cause
- Problem-solving skills: no problem is too small or too big
- Excel/Google Sheets proficiency is a must
- SQL intermediate level is a nice to have
- Master Degree in Engineering, Mathematics/Statistics is a nice to have
- Python knowledge (basic-intermediate level) as a nice to have
- Knowledge of visualisation tools like Tableau, Looker and/or Qlikview
- Exceptional verbal and written communication skills (English is a must)
- Proactive approach, great organization skills and obsession with details
- An empathetic, inclusive and curious attitude
Responsibilities
Requirements
- 3+ years experience with a passion about analytics: you enjoy deep diving into problems to find the root cause
- Problem-solving skills: no problem is too small or too big
- Excel/Google Sheets proficiency is a must
- SQL intermediate level is a nice to have
- Master Degree in Engineering, Mathematics/Statistics is a nice to have
- Python knowledge (basic-intermediate level) as a nice to have
- Knowledge of visualisation tools like Tableau, Looker and/or Qlikview
- Exceptional verbal and written communication skills (English is a must)
- Proactive approach, great organization skills and obsession with details
- An empathetic, inclusive and curious attitude
- Understand Uganda’s operational challenges in order to adapt the fleet strategy and maximize the results and metrics improvements
- Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning, and zoning, implementing logistics features on a regional level, and many more from a data perspective: providing deep analytics, creating dashboards, bots, simulations, data models
- Lead end to end projects aimed at improving the metrics, including the analysis of the raw data, identification of the insights and issues, proposing the solutions and then executing them
- Propose (be an enthusiast), track and consolidate new ideas to improve the operations by being obsessed with Glovo's KPIs
- Create postmortem documents to analyze the results of each project and be able to replicate them for future projects & with rest of the countries
- Use your data visualization skills, in order to support delivered messages in the most efficient way.
- Have a blank page for you to create! We don't stick to a single playbook, and we expect you to build your own as the business and market evolves
- Report directly to the Head of Operations of Kenya and Uganda
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
- Contribute towards the continuous improvement of the Glover lifecycle through out-of-the-box thinking especially in key events management (Ramadan, Christmas, Big football Matches) where the demand is way higher than the supply
- Coordinate supply forecasts at a city level for +10 cities & improve it in a consistent manner by being in contact with Ops Managers, Growth and Marketing and Sales from the local teams
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